VP Finance Ambulatory & Provider Practice

Position Title:

VP Finance Ambulatory & Provider Practice

Department:

Financial Services

Job Description:

General Description: Responsible for the overall design, implementation, management, improvement, and strategic direction of OU Health Ambulatory & Provider Practice operations. This role collaborates with teams across the organization to deliver finance business capability and finance operational services that align with the organizational strategy.

Experienced leader of healthcare financial management, with a broad and diverse portfolio in physician practice guidelines and settings with a strong emphasis and understanding of strategic planning, physician relations, patient care, mergers and acquisitions, physician recruitment, physician network administration, quality assessment and improvement, productivity incentives and risk management and working knowledge of funds flow.  

The VP Finance Ambulatory & Provider Practice understands both healthcare and physician practice industry trends, including compensation models and dynamics, and will work closely with the Executive Leadership Team to identify opportunities for expense reduction and revenue enhancements. This role will develop operating and capital budgets, and partner with OU Health System Finance regarding financial forecasts and long-term financial planning.

Essential Responsibilities: Responsibilities listed in this section are core to the position.  Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. 

Financial & Strategic Leadership:

• Oversee and orchestrate the Ambulatory & Provider finance function, as the lead finance executive.
• Deliver efficient, effective finance processes and services to drive strategic imperatives for the system.
• Collaborate with leadership teams across the organization to transform for the financial operations into a competitive advantage and a differentiator for the system.
• Define governance mechanisms required to enable effective customer service for finance customers and efficient execution of finance processes.
• Prioritize problems in terms of strategic and possible long-term impacts.
• Establish and maintain collaborative working relationship with key stakeholders.

Integration of Finance and Related Functions:

• Drive change through process excellence, service standardization, and stakeholder management.
• Collaborate with teams across the system to implement the future state of the finance department, strategically and operationally bringing together the financial functions of the system, departmental and service line financial planning and management, third-party and governmental reimbursement systems and regulations, capital planning, and capital financing and financial accounting standards.
• Responsible for impact on accounts receivable, including cash transactions; charge transfers; contractual allowances and adjustments; and reserve methodology and mechanics.
• Responsible for Ambulatory and Medical Practice Finance components including, but not limited to all facets of the Supply Chain including best practices of purchasing operations, inventory management, contract negotiations and integration with clinical needs.
• Develop a financial strategy that will instill the key strategic building blocks of the system vision to include the ability to interface financial and reporting systems seamlessly.
• Build finance capability, literacy throughout the organization to drive business outcomes.
• Oversee development of KPIs, dashboards, and reporting cadence to drive accountability for Finance Operations performance and value creation.
• Coordinate with Finance IT to manage, govern, and implement Finance automation technology.
• Drive programmatic management and execution of business finance processes.

Leadership, Development, and Mentoring Responsibilities:

• Identify and cultivate leaders for succession management and facilitate the promotion and movement of talent within the system.
• Manage and oversee team performance through performance planning, coaching, and performance appraisals.
• Manage the staffing, recruiting, and deploying resources as required, to ensure the department budget is balanced and the right mix of skills and strengths are being leveraged as effectively as possible.
• Work with Human Resources to manage and implement programs addressing changes in sourcing, career mobility, career development, and reward /recognition initiatives.
• Inform decisions on compensation and reward levels.
• Hold direct reports and their teams accountable for meeting or exceeding quality standards and goals in continuous pursuit toward excellence in performance of the financial operations.
• Model and promote leadership behaviors and excellent customer service.
• Responsible for expanding professional knowledge through training, classes and seminars of policy, procedures, and systems to better serve customers.

Customer Service/Professional Development:

• Identify, plan for, and develop strategies, services, and activities to support current and future customer needs in an efficient, high quality, and cost-effective manner.
• Develop and execute customer service strategy for finance stakeholders.
• Coordinate and liaise with other internal leadership and external parties as necessary.
• Maintain relationships with system executives to drive business and finance strategy through dedicated leadership support.
• Communicate and educate leadership regarding financial operations and to work effectively with other finance stakeholders in finance, informatics, physicians, revenue cycle and clinical operations.
• Demonstrate a marketing and ambassadorial approach, with communication and presentation skills to represent the system externally with industry groups, customers, supplier, and other stakeholders externally and internally.
• Oversee the development and maintenance of end-to-end process maps for core finance processes and services.
• Partner closely with customers to enhance, improve, and reengineer processes to enable positive results.
• Create and implement key programs, such as automation, shared services model, end-to-end process & data maps.

Organizational Improvement:

• Drive operational efficiencies through process centralization, standardization, automation, and optimization.
• Oversee continuous improvement within finance operations, including policy changes and service delivery improvements based on performance metrics.
• Create strategies for deploying current technologies effectively to bring innovation to the financial operations, budget strategy implementation, supply chain operations, business operations and reporting.
• Responsible for financial transparency, ensure better reporting capabilities, and enhance ability to achieve outcomes within a resource-constrained environment.
• Skill to liaise across the organization as a catalyst for improving data governance and management and to eliminate data silos among various financial systems.
• Embraces and manages change to meet organizational goals.

Compliance:

• Partner and collaborate with clients to ensure compliance with federal, state, local rules, regs, laws, etc.

General Responsibilities:

• Performs other duties as assigned.

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Minimum Qualifications:

• Education: Master's degree in a relevant field such as Finance, Business Administration or Management required.
• Experience: 7 to 10 years progressive leadership experience in the financial management of a physician practice environment within an integrated delivery system.  Academic Medical Center experience strongly preferred. Most recent experience must be as a financial executive of a physician group/practice with extensive experience with all financial and patient accounting functions. Previous experience developing and administering physician compensation plans and working with RBRVU reimbursement methodology required.
• License(s)/Certification(s)/Registration(s) Required:  None required. Certified Public Accountant (CPA), Certified Management Accountant (CMA), or Certified Healthcare Financial Professional (CHFP) preferred.

Knowledge, Skills and Abilities:

• Demonstrated executive command and knowledge of strategic financial objectives related to physician practices within hospital-based sectors, including refined skills in physician contract negotiations, strategic business development and financial implementation, with a proven track record of maintaining positive mutual partnerships with physicians, executive leadership members and all levels of staff.
• Expertise in financial reporting, accounting, and internal controls
• Leadership skills to drive performance through delegation to directors, managers, and supervisors
• Demonstrated business acumen and ability to balance people/ organizational decisions with business considerations.
• Must be a strategic thinker, self-motivated and have excellent problem-solving skills
• Demonstrated excellence in change management skills and project leadership
• Excellent verbal and written communication and presentation skills
• Interpersonal skills to successfully interact with people throughout the organization, ability to gain buy-in from multiple people for the good of the organization
• Ability to maintain integrity and trust among leadership and staff
• Strong working knowledge of Microsoft Office, especially expertise in Microsoft Excel
• Working knowledge of accounting information systems; preferably Workday
• Skilled in using various analytical tools and techniques and experience using metrics to drive decisions
• Position may require working some weekends and holidays to meet deadlines

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OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.