Community Program Manager – Events

Position Title:

Community Program Manager – Events

Department:

Brand and Growth Marketing

Job Description:

The Community Program Manager serves as a key member of the OU Health Community team, responsible for planning, managing, and executing enterprise-level events and activations that advance the health system's mission, brand presence, and community partnerships across Oklahoma.

This position encompasses the critical function of leading the planning, production, and execution of high-profile events that engage patients, donors, community partners, media, policymakers, and business leaders.

The Community Program Manager works cross-functionally with the Marketing and Communications, Philanthropy, Government Relations and Community Engagement teams, as well as with OU stakeholders, to ensure consistency, efficiency, and alignment with OU Health's strategic priorities. This role balances strategic event and activation development with creative, high-quality execution, builds trusted relationships across diverse stakeholder groups, and deliver measurable results that strengthen OU Health's position as Oklahoma's healthcare leader.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities, with or without accommodation, may result in disqualification from the position.

Enterprise Event Management

• Plan, coordinate, and execute enterprise-level events across OU Health, including:

  • Community health and outreach events

  • Philanthropic and donor recognition events

  • Media announcements and press conferences

  • Groundbreakings, ribbon cuttings, and facility openings

  • Legislative and government relations functions

  • Business partnership activations

• Serve as the central point of contact for all external event logistics, ensuring consistency, efficiency, and adherence to brand and operational standards.

• Oversee event timelines, budgets, vendor relationships, and logistical details including venues, permits, AV, catering, security, and branded materials.

• Partner with Marketing & Communications on event messaging, creative direction, photography, and media support.

• Coordinate post-event evaluation, capturing outcomes, attendance data, and key learnings for continuous improvement.

Cross-Functional Collaboration

• Collaborate across OU Health departments and OU University Experiences to align goals, strategies and objectives in our external activation presence.

• Integrate event opportunities within broader marketing and engagement strategies.

• Act as a bridge between departments to avoid duplication and maximize impact of events.

Brand and Experience Excellence

• Ensure all events reflect OU Health's brand personality and promise — approachable, innovative, and mission-driven.

• Maintain the highest standards of professionalism, accessibility, and hospitality in all external-facing activations.

• Create a positive image for OU Health through enthusiastic, trustworthy engagement with all partners and stakeholders.

General Responsibilities

• Performs other duties as assigned.

Minimum Qualifications

Education: Bachelor’s Degree in Communications, Public Relations, Hospitality, Marketing, or related field required.

Experience: 5 years of experience in event management, preferably in healthcare, higher education, nonprofit, or corporate settings required.

License/Certification/Registration: None.
 

Knowledge/Skills/Abilities

• Strong project management, organizational, and problem-solving skills with the ability to manage multiple concurrent initiatives.

• Excellent written and verbal communication skills, including the ability to distill complex information for diverse audiences.

• Strong vendor negotiation and contract management skills.

• Proficiency with Microsoft Office Suite, event planning software, and project management tools.

• Demonstrated ability to build trusted relationships across diverse internal teams, external partners, and community stakeholders.

• Experience working in a matrixed organization and balancing competing priorities across departments.

• Cultural competence and the ability to work inclusively across various demographics and community settings.

• Ability to gather, interpret, and use data to drive strategy, measure outcomes, and facilitate continuous improvement.

• Ability to work evenings and weekends for special events and activations as required.

• Operational Excellence: Executes programs and events with precision, consistency, and meticulous attention to detail.

• Cross-Functional Collaboration: Builds trusted relationships across diverse internal teams and external partners to align goals and maximize impact.

• Community Orientation: Engages authentically with community stakeholders, nonprofits, and partners to advance shared health outcomes.

• Brand Stewardship: Ensures every program and event reinforces OU Health's statewide reputation as Oklahoma's healthcare leader.

• Strategic Mindset: Connects programs and event execution to broader institutional strategy, audience engagement, and measurable community impact.

• Adaptability: Thrives in a fast-paced, mission-driven environment with evolving priorities and competing demands.

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OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.