Family Resource Center Coordinator

Position Title:

Department:

Job Description:

General Description:
Under general supervision, performs a variety of specialized administrative and clerical duties of a technical nature for the Family Resource Center.

Essential Responsibilities:

• Responsibilities listed in this section are core to the position.  Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
• Provides administrative support for the Family Resource Center.
• Supports FRC programs, projects and day-to-day operations.
• Assists with coordinating family participation in FRC programming and events.
• Assists with creating flyers and communications.
• Arranges and schedules a variety of events and meetings.
• Maintains electronic databases of complex data to be used in relevant, meaningful reports.
• Performs data entry, analyzes data and creates reports, charts, and graphs as needed.
• Handles confidential information including patient and family information.
• Responds to routine FRC questions, identifies needs and routes customers to proper area or person; assists with phone calls.
• Assists with special projects as needed.
• Works as a member of the FRC team in collaboration with families, teams, and organizations to identify gaps in support for complex needs for all customers.

General Responsibilities: Performs other duties as assigned

Minimum Qualifications:
Education: Bachelor’s Degree required.

Experience: 0 - 3 years of experience, Social Work or healthcare experience preferred.
 

Certification/Licensure: None

Knowledge, Skills and Abilities: 
Knowledge of office procedures and office equipment. Excellent communication skills, both oral and written. Demonstrates proficiency in Microsoft Office applications and other software as required. Intermediate level knowledge of Excel and Power Point for reporting and presentations. Excellent organization skills. Proactively prioritizes tasks and manages resources. Ability to solve problems. Good interpersonal skills for interaction with employees, clients and customers. Ability to sit, stand, and move for extended periods of time. Ability to lift at least 30 pounds.

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OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.