Lab Manager - Infectious Disease Labs

Position Title:

Department:

Job Description:

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General Description:

Under general direction, responsible for the planning, coordination of resources and control of activities concerned with Laboratory Services. Promotes and leads activities for the standardization of services between facilities to ensure efficient and high quality care. The department Manager is expected to work to perform job duties independently and in accordance with established department and hospital policies.

Essential Responsibilities:

Responsibilities listed in this section are core to the position.  Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. 

Routine Work duties

• Ensures lab sections meet turn-around-times established for testing and reporting patient results which are clinically relevant

• Monitors overdue or pending lists for barriers and trends to timely patient reporting

• Ensures that regulatory requirements and standards are met

• Provides guidance to supervisory and leadership staff

• Rounds with all direct reports, unit customers and physicians

• Chairs assigned committees

• Works with section medical directors to provide testing to meet clinical needs of the patient.

Quality Control

• Ensures quality control systems and measures are developed to assure the medical reliability of laboratory data

• Reviews QC data and coordinates corrective actions with supervisors and medical directors

Maintenance

• Operates, calibrates, and maintains instrumentation/equipment within scope of training and established protocols. Documents completion of instrument maintenance and function checks

• Ensures proper maintenance of equipment is performed and documented

• Reviews maintenance records quarterly for accuracy and completeness

• Insures appropriate maintenance is performed for all equipment

Problem Solving

• Demonstrates the ability to compile and analyze data for operational monitoring which result in focus studies or process improvement

• Advanced problem solving skills including ability to lead and direct staff in an effective manner

• Able to initiate dispute resolution in an effective manner

Assessment

• Assess and verify the validity of patient test results, including identifying problems that may adversely affect test performance or reporting of test results

• Analyzes internal and external assessments for opportunities for process improvement or improved patient care

• Reviews section reports for accuracy and completeness

• Coordinates assessment of testing platforms and instrumentation in conjunction with medical director

Management

• Uses hospital resources in a cost-efficient manner

• Adjusts staffing as needed while meeting clinical needs

• Demonstrates the ability to use key management reports

• Delegates tasks as needed and appropriate

Purchasing/Inventory

• Participates in inventory management activities

• Chooses cost effective alternatives when available and guides purchasing staff in choosing contracted items and vendors.

• Evaluates capital needs and develops priority list with the section director for the submission yearly

• Ensures ordering tasks and inventory control are assigned

Documentation/Reporting/Record Keeping

• Maintains legible and organized records

• Follows OU Health document retention policies

• Ensures appropriate regulatory documentation is up to date and accessible

Personnel

• Complies with all hospital human resources/personnel policies and procedures

• Ensures supervisors are utilizing appropriate hiring tools

• Makes effective hiring, disciplinary and dismissal decisions in accordance with and OU Health Human Resources policies

• Maintains confidentiality of personnel records

• Effectively coaches and disciplines personnel including appropriate documentation

• Following OU Health and Lab guidelines, performs yearly Performance Appraisals

 Guides and supports Supervisors in the staff performance accountability process

• Oversees supervisors in staffing, scheduling, attendance and personnel issues

• Ensures consistent application of HR policies

Teaching/Development

• Trains and mentors supervisory and lead personnel

• Assumes responsibility of own professional development

Computer Utilization

• Utilize computer technology as required

• Proficient in lab operating systems

Quality Management

• Participates in laboratory Quality activities

• Complies with all Laboratory Quality Management Plan policies and procedures and ensure they are implemented within their sections

• Complies with all patient safety goals. Reports all patient safety concerns

• Ensures the lab procedures manuals are accurate, complete, written using current document requirements and are up to date.

Safety

• Complies with all hospital and laboratory safety policies and procedures including the appropriate use of PPE

• Addresses non-compliance of safety policies and procedures by staff and house staff

• Responsible for compliance with governmental bio-safety regulations

General Responsibilities:

• Performs other duties as assigned

Minimum Qualifications:

Education: Bachelor’s degree in biological science or related field required

Experience: 3-5 years of progressive leadership experience required.

License(s)/Certification(s)/Registration(s) Required: Based on assignment, a nationally recognized certification program may be required to meet CLIA standards.

Knowledge, Skills and Abilities:

• Knowledge of current laboratory practices, techniques and terminology 
• Knowledge of analysis techniques utilized in budgetary planning. 
• Familiar with the quality control requirements of a laboratory plus the related safety issues and guidelines. 
• Must have strong verbal and written communications skills. 
• Good interpersonal skills. 
•  Computer literate. 
• Ability to organize and evaluate work requirements to meet deadlines.

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OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.